Latest Blogs

Best Practice Series #2: Auto Repair Vs.Total Loss—How to Make the Right Decisions

One critical decision that affects insurers, repair shops, and policyholders is whether to repair a damaged vehicle or declare it a total loss. For insurers, it’s not just about crunching the numbers; it's about maintaining a delicate balance between accuracy, fairness, operational efficiency, and customer satisfaction.

The Imperative of Estimation Accuracy in Vehicle Repairs: Unveiling the Hidden Challenges

In the realm of automotive repairs and insurance claims, the precision of damage estimation is not merely a procedural step; it's the bedrock of trust, efficiency, and financial sustainability. Misestimations can lead to a cascade of negative outcomes, including inflated costs, customer dissatisfaction, and operational inefficiencies. Here, we delve into the crux of estimation accuracy, exploring its challenges and proposing industry-leading practices to elevate accuracy and reliability.

Auto Repair vs. Total Loss – Making the Right Decisions

In auto insurance, the critical decision between repairing a vehicle or declaring it a total loss can impact both an insurer’s financial stability as well as the overall satisfaction and loyalty of its customers.

Repairer Allocation: A Five-step Guide to Enhancing Efficiency and Customer Satisfaction

The whole process of repairer allocation following an auto accident is fraught with complexities. It involves and impacts different stakeholders in an often complex process

Smarter Decisions in Auto Insurance: Why AI is a Game Changer 

One of the biggest decisions facing auto insurance companies is whether to fix a damaged car, or call it a total loss

Vision AI and Collision Estimatics: Taking Estimate Accuracy to a New Level 

 In the evolving landscape of vehicle damage repair and maintenance, the convergence of Vision AI and collision estimatics marks a revolutionary leap forward.

How AI is Driving a Six-Step Process to Transform Vehicle Damage Assessment 

In the auto after-market industry, particularly among OEMs, dealerships, and multi-brand operators, achieving accuracy and efficiency in vehicle damage assessment is essential.

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